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Ensuring the safety of your orders is our top priority. Due to the high volume of loss and damage packages experienced with carriers, we strongly recommend purchasing a delivery guarantee for your shipments. This guarantee offers peace of mind and protection for your packages. While we promise to assist with carrier claims if any issues arise during delivery, please note that these claims may take weeks to process. If a claim is denied at the end of the investigation, we cannot be held liable for potential loss or damage during transit. To safeguard your shipments and ensure a worry-free delivery experience, we encourage all our valued customers to opt for a guarantee. Your understanding and cooperation are highly appreciated as we work together to protect your orders and provide you with excellent service.